Withdrawal form

HOW TO USE THE WITHDRAWAL FORM


If you wish to withdraw from this contract, you must indicate your reasons and return the Product to us within 14 calendar days from the date of receipt of your order.

If the Product is sent to us after the deadline, GLOBALFREAKS reserves the right to refuse the package.

We will then tell you how to exercise your right of withdrawal:

1. Indicate your intention to return the Product using the form you will find here. The form must be correctly filled in and sent to the following address

KAME RETAIL, S.L.

Sant Martí de Tous, 5, 08700, Igualada (Barcelona)

E-mail: [email protected]

2. Upon receipt of the withdrawal form that you have sent us at the above address, we will send you the necessary information by e-mail so that you can return the purchased Product to us.

3. Once we receive these documents, the GLOBALFREAKS customer service team will contact you to indicate your incident number and how to proceed with the return.

4. Once we have received your package in our warehouse, the refund will be made and confirmed by an email that will contain all the information related to the transaction.

For more information, we recommend that you consult our web page https://www.global-freaks.com/en/content/12-terms-and-conditions-of-use where the general conditions of sale of our Products are detailed.